Reference

Open With Clear Terms & Conditions

mahkota 188 Terms & Conditions set out how you open an account, confirm your phone, use the casino and sportsbook areas, and request account or wallet assistance.

Account stepsWallet rulesData choicesPolicy contact
mahkota 188 Open With Clear Terms & Conditions
POLICY ASSISTANCE

Find Policy Help Beside The Cashier

A clear support route matters when a Terms & Conditions question affects your account or wallet status.

Account access Use the support link when phone verification, login details or an eligibility clause needs…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the receipt reference and the wording…
Policy changes If a clause appears different after you return to the site, contact support through…
ACCOUNT SAFEGUARDS

Protect Your Account Under These Terms

The policy explains what we retain, why we use it and how you can ask for a correction.

Data use

We use account details, verification records and relevant payment references to provide access, check ownership and respond to policy requests. We do not treat a receipt alone as a substitute for account verification.

Cookies

Cookies can keep a recognised session working between the login page and the lobby. You can adjust browser cookie settings, but changing them may require another sign-in before account access continues.

Account security

Keep your phone access and login credentials private, and sign out after using a shared device. If you suspect unusual access, contact support through the account path before making another wallet request.

Record retention

We retain account, verification and transaction-related records for the period needed to operate the account, resolve disputes and meet applicable legal duties. The period can vary with the record type.

Request changes

To correct an account detail or ask about a policy record, contact support from the signed-in account path. State the requested change clearly and provide the phone number linked to the account.

Policy contact

Questions about Terms & Conditions belong with our account support route, especially when they concern eligibility, wallet status or a clause update. Include the section name so we can answer precisely.

Browse Answers Before You Continue

These Terms & Conditions answers address the points that most often affect account access in Indonesia. We focus on phone verification, local eligibility, wallet records, cookies, policy changes and the steps for asking us to correct or explain an account record.

They cover account creation, phone verification, login security, use of casino and sportsbook areas, wallet-related records, cookies, policy changes and support requests. They also explain that access depends on local law and that the account holder must provide accurate details.

Yes. Account access depends on local law and eligibility requirements in your location. Before opening an account, check that you may use the service where you are located. We may restrict access when a legal or account condition is not met.

The policy can apply to requests involving DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. Keep the payment receipt or reference available, because we may use it with your verified account details when checking ownership or status.

Phone verification helps connect the account to the person requesting access or a policy change. It is also used when we need to check ownership before discussing account records. Keep your phone available and do not share verification details with anyone.

Yes. Contact support through the signed-in account path, name the record you want changed and explain the correction. We may request an account or verification detail before making a change, so the request stays connected to the correct account.

Cookies can maintain a recognised session between login and the policy page on your mobile browser or desktop. If you block or clear them, you may need to sign in again. Your browser settings do not remove the account rules.

We publish the current Terms & Conditions on the site and may show an update notice when a material clause changes. Read the revised wording before continuing. If a section is unclear, contact support with its heading and your question.